It is the policy of the Public Works Department to repair every reported pothole on City maintained streets within seven (7) business days of receiving notification of a pothole. Part of our service is to proactively find potholes through regular inspection.
During inclement weather, temporary repair materials known as cold mix are used. Thus, there can be repeat occurrences in the same location until weather allows for a permanent repair using materials known as hot mix.
When leaving a message on the Pothole Hotline, 816-331-2377, please leave the exact location of the hole, the nearest cross street, and your name and phone number so that we may contact you if we have problems locating the hole. You can also report a pothole by going to the Report a Concern section of the website, the City's online service request system.