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The City of Raymore is an equal opportunity employer. All employment decisions are made solely on the basis of merit. We strive to ensure each employee a discrimination-free workplace and have a strong commitment to equal employment opportunities. We value and encourage diversity in our workforce.

Hiring decisions are contingent upon satisfactory results of a physical examination, including a drug and alcohol use and misuse screening, and a review of the results of a pre-employment background check.

Application Criteria

  • Employment Applications are only accepted for open positions that have been announced and for which we are  actively recruiting. Applications will NOT be accepted unless the position is open.
  • Applications must be received no later than the recruitment deadline.
  • If you have submitted your application previously, and are interested in a new opening, you must complete a new application. Previous applications cannot be transferred to other positions.
  • Resumes will not be accepted in lieu of a fully completed online application, but may be submitted as an attachment to the online application.

Communications Supervisor

  • Type:Full Time
  • Salary/Pay Rate:$22.09
  • Posted Date:08/29/2019
  • Deadline to Apply:09/19/2019 5:00 PM

COMMUNICATIONS SUPERVISOR 

The Raymore Missouri Police Department has an opening for a full-time Communications (9-1-1 Dispatch) Supervisor.  The successful candidate will be responsible for supervising a 24-hour, 365-day, 9-1-1 Public Safety Answering Point, that provides dispatch services to the Raymore Police Department, Peculiar Police Department, the South Metro Fire Protection District and the West Peculiar Fire Protection District.

This position supervises, directs, and evaluates assigned staff, processing employee concerns and problems, directing work, counseling, and discipline; completes employee performance appraisals. Supervises the day to day operations of the City’s emergency 911 communication center; plans and coordinates center operations; monitors activities to ensure compliance with established policies and procedures; consults with assigned staff, assists with complex/problem situations, and provides technical expertise. Consults with police and fire officials and others to review activities, resolve problems, provide recommendations, or receive/give advice/direction; ensures departmental compliance with all applicable codes, laws, rules, regulations, standards, policies and procedures; initiates any actions necessary to correct deviations or violations.

Coordinates departmental training activities; develops and prepares training sessions and materials; determines current and future training needs; prepares and presents training programs utilizing a variety of media, resources, and equipment; ensures that all employees receive required continuing education.

Receives calls on the City’s emergency 911 system, including emergency calls, non-emergency calls, TDD calls, and language lines, as needed.

Performs various administrative activities such as entering, updating, and retrieving information from databases; enters law enforcement information into databases; reviews information entered into systems for accuracy and completeness; maintains and reviews communication logs; queries data bases upon request; researches warrant information, driver’s licenses and tags; submits information to appropriate staff; and performs system back ups and reboots servers as needed. 

 
Minimum qualifications High school diploma or GED, supplemented by five (5) years of progressively responsible experience in public safety, emergency communications, or a related field; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities of the job.  Must possess and maintain a valid Missouri driver’s license.  Must obtain and maintain training and/or certification in the following:  Emergency Medical Dispatch, Basic Telecommunicator, MULES, NCIC, Security Awareness, or other training and certifications as deemed necessary.  Employees must live within 35 miles of Raymore City Hall. 

APPLICATION REQUIREMENTS

Resume, completed employment application and a minimum of 3 professional references are required for consideration. 

QUALIFIED APPLICANTS WILL BE CONTACTED AFTER POSITION CLOSES

To apply online, complete the application process by clicking below;

Communications Supervisor 

 

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