The City of Raymore is an equal opportunity employer. All employment decisions are made solely on the basis of merit. We strive to ensure each employee a discrimination-free workplace and have a strong commitment to equal employment opportunities. We value and encourage diversity in our workforce.
Hiring decisions are contingent upon satisfactory results of a physical examination, including a drug and alcohol use and misuse screening, and a review of the results of a pre-employment background check.
- Employment Applications are only accepted for open positions that have been announced and for which we are actively recruiting. Applications will NOT be accepted unless the position is open.
- Applications must be received no later than the recruitment deadline.
- If you have submitted your application previously, and are interested in a new opening, you must complete a new application. Previous applications cannot be transferred to other positions.
- Resumes will not be accepted in lieu of a fully completed online application, but may be submitted as an attachment to the online application.
Communications Officer (911 Dispatch)
- Type:Full Time
- Salary/Pay Rate:$17.74
- Posted Date:07/16/2019
The Communication Officer receives calls on the City's 911 system, both for emergencies and non-emergencies. For non-emergency calls, provides information, answers questions, takes messages, and/or refers caller to appropriate staff; contacts various other departments as needed to resolve problems. For emergency calls, obtains information from callers and determines the appropriate agency to respond; contacts and dispatches appropriate agency; provides agency with information needed to respond and to ensure personnel/officer safety; works to keep caller calm; monitor status of response; and contacts wrecker services and utility companies as needed.The Communication Officer monitors and operates a variety of radio frequencies; handles inquiries on driver's licenses, vehicle tags, stolen articles and property, guns, wanted and missing persons, warrants and summons; provides various information from computer data base as requested by officers.
Additional duties include logging incoming calls and dispatch information into an automated system; entering information pertinent to incoming calls, dispatched agencies, response time and actions taken; and maintains records of calls and dispatching activities; recording all officer calls, dispatch time, arrival time and complete time; filing required documentation.
Communication Officers work 12-hour shifts which does include nights, weekends and holidays. Employee's MUST live within 35 miles of City Hall. EOE
Extensive selection process includes a proficiency test, preliminary interview, typing test, oral board interview, background investigation, credit check, and polygraph exam. Post-offer exam includes psychological exam, drug screen, and hearing test.
Eligible candidates will be notified of next steps AFTER application review.
To apply follow the link below;