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Communications Officer (911 Dispatcher)

  • Type:Full Time
  • Salary/Pay Rate:$17.48
  • Posted Date:11/21/2017
  • Deadline to Apply:12/21/2017 10:00 a.m.

The Communication Officer receives calls on the City's 911 system, both for emergencies and non-emergencies. For non-emergency calls, provides information, answers questions, takes messages, and/or refers caller to appropriate staff; contacts various other departments as needed to resolve problems. For emergency calls, obtains information from callers and determines the appropriate agency to respond; contacts and dispatches appropriate agency; provides agency with information needed to respond and to ensure personnel/officer safety; works to keep caller calm; monitor status of response; and contacts wrecker services and utility companies as needed.The Communication Officer monitors and operates a variety of radio frequencies; handles inquiries on driver's licenses, vehicle tags, stolen articles and property, guns, wanted and missing persons, warrants and summons; provides various information from computer data base as requested by officers.

Additional duties include logging incoming calls and dispatch information into an automated system; entering information pertinent to incoming calls, dispatched agencies, response time and actions taken; and maintains records of calls and dispatching activities; recording all officer calls, dispatch time, arrival time and complete time; filing required documentation.

Communication Officers work 12-hour shifts which does include nights, week-ends and holidays. Employee's MUST live within 35 miles of City Hall. EOE

PROCESS

Extensive selection process includes a proficiency test, preliminary interview, typing test, oral board interview, background investigation, credit check, and polygraph exam.  Post-offer exam includes psychological exam, drug screen, and hearing test.

Eligible candidates will be notified of next steps AFTER position closes. Applications will not be accepted after 10:00 am on 12/21/2017.  

To apply follow the link below;

www.ejobapp-validityscreening.com/applicant/companies/28822/accounts/41234/positions/147420/apply

Applications are also available at Raymore City Hall, 100 Municipal Circle, Raymore, MO. 64083

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